UPGRADE YOUR BROWSER

We have detected your current browser version is not the latest one. Xilinx.com uses the latest web technologies to bring you the best online experience possible. Please upgrade to a Xilinx.com supported browser:Chrome, Firefox, Internet Explorer 11, Safari. Thank you!

Customers Operations Business Analyst

161611
Singapore, Singapore, Singapore
Nov 25, 2021

Share:

Job Description

Description

At Xilinx, we are leading the industry transformation to build an adaptable, intelligent world. ARE YOU bold, collaborative, and creative? We develop leaders and innovators who want to revolutionize the world of technology. We believe that by embracing diverse ideas, pushing boundaries, and working together as ONEXILINX, anything is possible.

Our culture of innovation began with the invention of the Field Programmable Gate Array (FPGA), and with the 2018 introduction of our Adaptive Compute Acceleration Platform (ACAP), has made a quantum leap in capability, solidifying our role as the adaptable platform supplier of choice. From the beginning, we have always believed in providing inventors with products and platforms that are infinitely adaptable. From self-driving cars, to world-record genome processing, to AI and big data, to the world's first 5G networks, we empower the world's builders and visionaries whose ideas solve every day problems and improve people's lives.

If you are PASSIONATE, ADAPTABLE, and INNOVATIVE, Xilinx is the right place for you! At Xilinx, we care deeply about creating significant development experiences while building a strong sense of belonging and connection. We champion an environment of empowered learning, wellness, community engagement, and recognition, so you can focus on work that matters - world class technology that improves the way we live and work. We are ONEXILINX.

We are looking for a motivated, self-driven, flexible and passionate individual to join our Customer Operations team as a Business Systems Analyst.

This role requires working closely with many departments through the organization including, but not limited to: Customer Management, Order Management, Supply Chain Planning, Finance, Shipping, B2B, Operations Business Systems and IT.

Key responsibilities include, but not limited to, the following: 

- Understand the end to end Customer Operations (CO) function and the business flows to drive for continuous system/process improvements

- Actively participate/lead brainstorming/working sessions with CO team and internal CO IT, to configure/develop technical solution/functional design for system/process enhancement or project initiatives

- Perform data extraction (using SQL), reports generation for business analysis and decision making

- Work closely with Business Users and OBS/IT to drive problem/issue resolution and solution delivery

- Gather business requirements from users, document business requirements, prepare test plan and  test scripts effectively and efficiently

- Design, develop and implement solutions where feasible and to ensure solution delivered meets business requirements and is bug free

- Be available to support day to day business activities as and when required

The successful incumbent should possess the following:

- Bachelor/Master degree in information systems, supply chain management, operations research, statistics, or related field

- 1-4 years of relevant experience

- Willingness to learn both functional, technical and business skills

- Excellent interpersonal and communications skills

- Strong business acumen, ability and willingness to derive business intelligence from data

- Demonstrate strong analytical, problem-solving skills with prior experience of troubleshooting/problem solving

- Must be able to work in a high-pressure team environment, handle multiple tasks and react quickly to problems and issues

- Working knowledge in database query language (PL/SQL), data analysis tools (Excel Macros, Tableau, Apex), and supply chain applications (Oracle, SAP) is highly valued.

Education Requirements

Bachelor/Master degree in information systems, supply chain management, operations research, statistics, or related field


Years of Experience

1-4 years of relevant experience

Share:

Similar Jobs

Sourcing Analyst

Singapore, Singapore, Singapore

Staff Characterization Engineer (System Level Test)

Singapore, Singapore, Singapore

Business Systems Analyst

Singapore, Singapore, Singapore

Sr Staff Design Engineer

Singapore, Singapore, Singapore

Corporate Revenue Assurance and Investigations

Singapore, Singapore, Singapore

DFT (Design-for-Test) Engineer

Singapore, Singapore, Singapore

Customer Account Support Executive

Singapore, Singapore, Singapore

Senior System Test Engineer

Singapore, Singapore, Singapore

Supply Chain Planner - 1 Year Contract

Singapore, Singapore, Singapore

Supply Chain Planner - 1 Year Contract

Singapore, Singapore, Singapore

Staff Research Engineer, Xilinx Labs Asia-Pacific

Singapore, Singapore, Singapore

NPI Product Engineering Intern

Singapore, Singapore, Singapore

NPI Product Engineering Intern

Singapore, Singapore, Singapore

Senior Product Characterization Engineer

Singapore, Singapore, Singapore

Design Engineer (Contract)

Singapore, Singapore, Singapore

Design Engineer (Contract)

Singapore, Singapore, Singapore

Product Characterization Engineer

Singapore, Singapore, Singapore

Business Systems Analyst - 1Year Contract

Singapore, Singapore, Singapore

Material Planner

Singapore, Singapore, Singapore

Data Management Specialist

Singapore, Singapore, Singapore

Customers Operations Business Analyst

Singapore, Singapore, Singapore

Customers Operations Business Analyst

Singapore, Singapore, Singapore

Operations Product Planner (6 Months Contract)

Singapore, Singapore, Singapore

NPI Planning Analyst

Singapore, Singapore, Singapore