DescriptionXilinx develops highly flexible and adaptive processing platforms that enable rapid innovation across a variety of technologies - from the endpoint to the edge to the cloud. Xilinx is the inventor of the FPGA, hardware programmable SoCs and the ACAP (Adaptive Compute Acceleration Platform), designed to deliver the most dynamic processor technology in the industry and enable the adaptable, intelligent and connected world of the future in a multitude of markets including Data Center (Compute, Storage and Networking); Wireless/5G and Wired Communications; Automotive/ADAS; Emulation & Prototyping; Aerospace & Defense; Industrial Scientific & Medical, and others. Xilinx's core strengths simultaneously address major industry trends including the explosion of data, heterogeneous computing after Moore's Law, and the dawn of artificial intelligence (AI).
As an individual contributor, the Customer Operations Account Manager will be responsible for demand management in the Customer Operations organization within Xilinx Operations.
The key responsibilities include managing supply assurance, building strong customer/distributor relationships, project management to drive process improvements and system solutions which have significant business impact, and promoting the supply chain as an advantage for Xilinx. Managing supply assurance includes responsibilities such as monitoring new products for seamless transition into volume production, review and analysis of customer/distributor forecasts, prompt and on-going review customer/distributor backlog and expedite requests, working with the factory teams, and identifying action to drive improved delivery performance.
The emphasis of this customer-facing role is the candidate’s ability, within the purview of Operational & Supply Chain-oriented situations, to build strong relationships, simultaneously manage a variety of situations effectively, quickly prioritize key initiatives, and operate independently.
Must also have the ability to engage, influence, and arbitrate between multiple internal & external stakeholders.